Quality

Knights of Old has adopted a policy of operating and developing a quality management system based on the ISO9001 - 2008 standard for continual improvement.

We will aim to provide a service that exceeds our clients’ expectations at the first attempt, to help us attain that goal we will strive to:

  • Establish strong links with both clients and suppliers, which will benefit quality for both parties.
  • Monitor quality to identify problems and improve performance.
  • Develop the quality system based on employee involvement, and maintenance of the system.
  • Communicate the quality objectives to all employees, including inducting new employees.
  • Provide all employees with the training and support needed for them to supply a quality service to all our clients.
  • Actively encourage each employee to realise his or her full potential.
  • Have a team approach within the company, aimed at increasing the company’s competitiveness by improving quality and performance.
  • Establish an environment that supports and rewards the delivery of a high quality service.
  • Blend the mixture of modern equipment and infrastructure with traditional core values to truly deliver;

    'Service with honour'
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